Clients Privacy

We collect limited personal information necessary to provide our services safely, professionally, and personally.

Contact Information

When you contact us through our website or enquiry forms, we may collect your name, email address, telephone number, and any information you voluntarily choose to share with us regarding your project or enquiry.

Website Usage Information

We use limited website analytics tools, including Google Analytics (GA4), to better understand how visitors interact with our website and improve the overall user experience. This may include anonymised information such as browser type, device information, pages visited, and general geographic region.

Studio & Session Information

Where relevant to your booking or comfort during a session, we may collect limited additional information, including:

• Basic information regarding allergies, skin sensitivities, or comfort considerations related to casting materials
• Signed service agreements or consent forms where appropriate
• Limited session documentation for professional safeguarding and studio administration purposes

In some situations, audio-only recordings may be used as part of our professional safeguarding procedures. Any such recordings are handled confidentially, securely stored, and never shared publicly.

Confidentiality is treated as a core part of our service. We recognise that many clients value privacy when commissioning personal artwork or participating in body casting or artistic photography sessions. We therefore take a discreet, respectful, and client-led approach at every stage of the experience. Your personal boundaries, comfort level, and privacy preferences are always respected.

We use your information to:

• Respond to enquiries and discuss your project
• Prepare and deliver booked services and commissioned artwork
• Communicate regarding appointments, preparation, and collection
• Improve our website experience and studio services
• Maintain professional studio records and safeguarding standards where necessary

We never sell, rent, or commercially distribute your personal information.

Under UK GDPR, we process personal information on the basis of:

• Your consent
• Contractual necessity when delivering booked services
• Legitimate business interests, including studio administration, safeguarding, and website analytics

We never publish photographs, casts, session imagery, or commissioned artwork without clear prior client permission. Any discussion regarding portfolio usage, social media sharing, educational material, or promotional content is handled separately and always requires explicit consent. Private commissions remain fully confidential unless agreed otherwise by the client.

We work with carefully selected third-party providers necessary for operating our business, including:

• Formspree.io — secure enquiry form processing
• Google Services (Gmail & Google Analytics) — communication and website analytics

We may also disclose information where legally required by law or regulatory authorities.

We retain information only for as long as reasonably necessary for professional, legal, or administrative purposes.

• General enquiries may remain within our secure email systems unless deletion is requested
• Session-related records may be retained for professional documentation purposes
• Any safeguarding recordings are securely stored with restricted access and routinely deleted after an appropriate retention period

If you request complete confidentiality regarding your project or commissioned artwork, we fully respect and accommodate this wherever reasonably possible.

Under UK GDPR, you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information where legally permitted
• Withdraw consent at any time
• Object to certain forms of processing, including analytics tracking

Our website uses cookies and limited analytics technologies to improve functionality and better understand which information visitors find most useful. You may manage cookie preferences through your browser settings or our website cookie banner.

Security: We take reasonable technical and organisational measures to protect personal information from unauthorised access, disclosure, misuse, or loss. Where applicable, sensitive materials and safeguarding documentation are stored using secure and access-restricted systems.

Age Requirements: Our services are intended for adults aged 18 and over unless otherwise agreed with appropriate parental or legal consent where legally permitted.

If you have any questions regarding this policy or your personal information, please contact:

• Painted By Light Art Studio operated by Crodo Kordian Pach
• Email: hello@paintedbylight.co.uk
• Phone: +44 793 666 2037

For the purposes of UK data protection law, Bodycasting Studio acts as the data controller for personal information collected through our website and studio services.